Welfare/Support/Assistance Resources (Australia)

Please review the list of resources. If you're unable to locate what you're seeking, please navigate to the contact page and send us a message. If you're based on the Gold Coast, we have a dedicated page just for you.

National Services: - Mental Health

Kids Helpline | Phone Counselling Service | 1800 55 180

24/7 Crisis Support call LifeLine on 13114

Beyond Blue website (Urgent Mental Health Support Service

Family Relationship Advice Line (1800 050 321

Mental health treatment plans: By having a mental health treatment plan, you can avail yourself of up to 10 sessions with a mental health professional per calendar year. If your general practitioner refers you to a counselor who offers bulk billing, you will not be required to make any payment

If your matter is urgent you can call QLife — FREE telephone/webchat counselling and referral service for LGBTIQ+ individuals: call 1800 184 527 (3pm to midnight daily) or chat online qlife.org.au

LGBT+ Resources

Visit our dedicated page for a comprehensive range of LGBTIQ+ resources.

Emergency Financial Assistance and Other Resources
Centrelink Crisis Payment
Bond Loan and Rental Grants
Good Money
Home Equity Access Scheme

Job hunting
Sample Letter Generator (Credit, Debt & Banking)
National Debt Hotline (Information about Debtors Petition and Bankruptcy) 1800 007 007.
Request a free copy of your credit report.
Credit Repair Services
Urgent help with money

Remember, if you or anyone you know is feeling distress at any time, there are some helpful contacts listed below for you:  

DV Connect 1800 811 811

1800RESPECT 1800 737 732 National sexual assault, domestic violence counselling service

13 YARN (13 92 76), 24/7 national crisis line support for Aboriginal and Torres Strait Islander people  

Lifeline on 13 11 14  or Lifeline Text 0477 13 11 14  (24 hours a day, 7 days a week)

Lifeline web chat is available 24 hours a day 7 days a week  - https://www.lifeline.org.au/crisis-chat/  

Kids Helpline – 1800 55 1800 https://kidshelpline.com.au  - Available anytime  

Beyond Blue – 1300 22 4636 https://beyondblue.org.au  - available 24 hours a day 7 days a week 

Immediate danger or in crisis and need support

If anyone’s life is in immediate danger, call 000 or visit a hospital emergency department.

If you’re in crisis and need support, call Lifeline on 13 11 14. They’re open 24 hours a day, 7 days a week.